Versandrichtlinie

At SOULAARI, we work to process and ship your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
During high-volume periods, processing times may be slightly longer.

Estimated Delivery Times

Delivery times may vary depending on the destination country:

• USA & Canada: 6–12 business days

• UK & Europe: 7–15 business days

• Australia & New Zealand: 8–16 business days

• Rest of the World: 10–20 business days

These timeframes are estimates and may be affected by customs clearance, local postal services, or unforeseen delays.

Tracking

All orders include a tracking number whenever available.
You will receive your tracking link by email once your order has been shipped.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties or local taxes.
These charges are the responsibility of the customer, as they are determined by each country’s regulations.

Lost or Delayed Orders

If your order appears to be delayed or lost, please contact us at support@soulaari.com with your order number, and we will assist you.